Website SLR Solutions
Specialist recruitment partner delivering temporary and permanent staffing solutions across multiple sectors nationwide.
Location: BA2 1
Job Type: Temporary
Duration: 3rd September – 17th September
Days: Monday to Friday, plus Saturday 5th September, Saturday 12th September and Sunday 13th September
Hours: 9.00am – 5.30pm
Overview
We are looking for a friendly and professional Resident Services Assistant to support a busy student accommodation property in Bath on a temporary basis.
The successful candidate will provide excellent front-of-house and customer service support, acting as a key point of contact for residents, visitors and contractors.
Key Duties & Responsibilities
- Providing a welcoming and professional reception service
- Responding to resident enquiries in person, by telephone and email
- Assisting residents with general queries and requests
- Managing incoming calls, post and deliveries
- Supporting check-ins and resident administration
- Maintaining accurate records and updating internal systems
- Liaising with maintenance teams and contractors when required
- Ensuring communal and reception areas are presented professionally
- Providing general administrative support to the property team
- Delivering excellent customer service at all times
Skills & Experience
- Previous customer service, reception or front-of-house experience
- Excellent communication and interpersonal skills
- Confident dealing with customers face-to-face and over the telephone
- Good administrative and organisational skills
- Comfortable using Microsoft Office and general computer systems
- Professional, approachable and reliable
- Able to work independently and as part of a team
- Previous student accommodation experience would be advantageous but is not essential