Website SLR Solutions
Role: Customer Advisor
Hours of Work – Cover 9am – 5pm
Dates – Monday 27th November – ongoing
Customer Advisor Duties
- As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
- To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
- To assist on open days and carry out viewings.
- To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services.
- To comply with Health and Safety working practice and to provide information to visitors and subcontractors
- To respond to emergencies, both during and out of working hours, in a professional and diligent manner.
- To provide administration assistance to the Property Manager