• Temporary
  • Birmingham
  • 12.85 GBP / Hour

Website SLR Solutions

Role: Customer Advisor

Hours of Work – Cover 9am – 5pm

Dates – Monday 27th November – ongoing

Customer Advisor Duties

  • As a Cusomer Advisor you will be based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery.
  • To deal with enquiries from customers and visitors to properties, providing appropriate advice and information, through email, website, telephone and in person.
  • To assist on open days and carry out viewings.
  • To follow the complaints procedures and to receive, log and attempt to resolve complaints received from customers with a view to the continuous improvement of our services.
  • To comply with Health and Safety working practice and to provide information to visitors and subcontractors
  • To respond to emergencies, both during and out of working hours, in a professional and diligent manner.
  • To provide administration assistance to the Property Manager


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